The medicine bottle analogy is a good one. Frankie hot water tap stopped working… Frankie hot water tap stopped working after five years We arranged a callout for them to come and look at the problem. Minerva 3 in 1 boiling water tap - do not buy!Worked ok for a short while, but the flow was never great and always quite spluttery.Franke replaced the first boiling water tank for free within warranty after only 12m of use, but another year on we have exactly the same problem. From initial telephone contact with them Franke have been extremely helpful and their Customer Care has been excellent. Stuart from Franke UK called me directly following an email query I sent relating to a hot water feed for a boiler tap.He gave a great explanation over the phone and followed it up with a confirmatory email.Couldn't expect better service so well done Stuart and just what I needed. I boght a Franke Titan 651sink in graphite. Franke Taps; FRANKE VITAL CAPSULE TAPS; FRANKE OMNI & INSTANTE; FRANKE … Saved the day and the marriage with a high speed replacement part.Very happy to recommend.Dave. £0.00. At the start of November this year, I noticed a small crack/chip at the side of the draining board/half sink.I contacted the Irish supplier (KAL) who were highly surprised that the sink had cracked, it was not something that they had heard of happening, and said that Franke were excellent for honouring their warranty. genuine Franke items listed below. Stuart was very knowledgeable, and offered lots of information, help and advice, as well as answering all my questions without making me feel in any way inadequate. Franke Omni 4-in-1 boiling water tap. After months of emails, I ended up with Louise (Customer Services) and Stuart (engineer). Usually dispatched within 1-2 business days. We had issue with Leaking Franke Tap ( Moselle ) We tried replacing washers but still leaked.On contacting, Laura in Customer Services, proactively took on the issue & replaced the Tap. They were worth the wait and hassle. Explained that the best option was to replace for a new up-to-date system. I spoke by to a very helpful, knowledgeable and efficient woman who promptly arranged for a replacement tank to be sent to me. Given we were potentially going to have to pay £144 for an unnecessary visit this was potentially an expensive mistake. When it comes to taps, there can be a lot of problems that occur and we often get a lot of questions sent in—so we thought we would put together our most asked questions and a few solutions to help you out. More > > £15.00. £0.00 . 0. Instant Boiling Water Taps. So, if you aren't keen on the water in your area, this could help to make it more palatable. No results found for More results. Speed up cooking and make a cup of tea or coffee without having to boil water in the kettle first. Page 2 Introduction This guide explains how to install a new Franke Omni 4in1® The Franke Omni System must be installed using only the Boiling Water System. A replacement valve for the normal hot/normal cold side of Franke Omni boiling water taps. Product Categories. 0. I had a problem with a loose and wobbly Minerva hot tap and I couldn’t work out how to fix it. omni is the worlds first mechanical 4-in-1 kitchen mixer tap, offering filtered boiling and filtered cold water, as well as the usual mains hot and cold. Temperature range: Up to 100°C. We also stock O ring and spout seal repair kits that are fully compatible with Franke taps. By combining design elements from two different models, Franke have managed to create a tap that is suitable for use in both modern and traditional kitchens alike. We needed a heating tank replaced for 3 in 1 Minerva Tap. During these cold winter months, I sustain myself on cup after cup of hot drinks. Replaced my faulty tank with no hesitation. Rated 5 out of 5 by Mark Wardley from Frankie boiling tap Really good tap well made good having filtered cold water on the boiling tap side you just have to run for a few seconds before … They asked for proof of purchase and a picture of the sink, and said the replacement sink would be sent directly to me then they would arrange to have it installed.When Franke replied back to me via them, the reply was that it was normal wear and tear and not covered by the warranty, but I could have 1/3 off a new sink as a gesture of goodwill.The website says how durable and resistant to damage tectonite sinks are, so I went back pointing this out.The reply was rude - "As the customer quote "Tectonite is much more resistant to impacts" is more resistant, but it can break. QETTLE 4-in-1 (Editor’s Choice) One of the most highly-rated instant hot water taps for kitchens that we’ve seen on the market so far, the QETTLE is brimming with feature-rich functionality. It is not a faulty issue it is something external what causes, that is why it is consider wear and tear and is not cover in the warranty. Many Franke sinks come with a Hygienic Overflow, which offers versatility for cleaning. Great customer service.After 8 years of service our Franke waste disposer developed a problem. TapSparesUK stocks quality replacement spare parts for Franke kitchen taps. Cannot recommend Franke enough. TODAY'S BEST DEALS. A replacement fixing kit. Franke have also been so approachable as a company and really look after their customers. Contacted Franke 8 weeks ago regarding a warranty claim on our white Sirius sink. Substituting any of the above 3 items for non-Franke manufactured alternatives, or Thank you for purchasing a Franke Omni Tap System. Franke Omni Fixing Kit. First two years, replaced the tap as it leaked, and then supplied a replacement spout. f) The water heater is now ready for use. Absolutely excellent customer service. So I needed a service call the cost of which was fully explained to me. He was knowledgeable, professional and friendly ensuring we were aware of our options before making our decisions. Boiling water taps are indispensable for everything from instant hot drinks to speedy pans of water for pasta, rice and vegetables. Toggle navigation. Remove the plug of the boiler from the wall plug socket. Filtered Water Taps. Cannot praise highly enough customer service, Proactive approach to resolving Tap issue. Contact Franke. Checkout Our team of experts will be happy to assist you 01782 599258. Our Franke cartridges are designed and manufactured to exacting standards, by us, in our own factory in the UK. However Stuart managed to turn this around by spotting that our Franke boiling water tap was dripping. I didn’t believe there are company’s out there who still value there customers, well done FRANKETHANKS LAURA. First class overall service. REPLACEMENT VALVES, CARTRIDGES & O RINGS FOR YOUR LEAKING FRANKE TAP. Franke Augusta. In fact - before I even asked them too! Simple removal of the logo plate reveals the overflow aperture for easy, hygienic cleaning. £0.00. The kettle, thankfully, I’m used to. I contacted Franke who have sourced the same sink and will contribute to the fitting of it. 1. Best Boiling Water Tap Reviews – Top 10 Picks 1. Reasons to buy + Very easy to use + Sizable water tank Reasons to avoid- A bit slow to filter- Very expensive. Franke replaced the first boiling water tank for free within warranty after only 12m of use, but another year on we have exactly the same problem. Absolutely wonderful service. Extremely knowledgeable, friendly and professional.Was able to remove the old boiler, replace and test with ease and no bother.Excellent service all round! A data was given, albeit a week ahead but there we are. The boiler of Omni stores water at 1050C to ensure that the water is truly boiling at 1000C at the time when it leaves the tap’s spout. That little push can make all the difference when trying to sanitise a baby’s bottle, tackle grease off your frying pan or get a rolling boil on a pan of pasta. Page 1 FRANKE OMNI 4in1 BOILING WATER SYSTEM Installation instructions...; Page 2 Introduction This guide explains how to install a new Franke Omni 4in1® The Franke Omni System must be installed using only the Boiling Water System. Franke service great from start to finish. Search for: Search. Franke in the United Kingdom; Search. If you prefer filtered water, most models will also remove harsh-tasting chemicals - and in some cases soften and aerate the water, too. The Franke Omni is easy to use and works like a usual conventional mixer, pull the opposite lever forward for filtered cold water and push back for boiling very simple. Minerva 4-in-1 Electronic. In . Products. Awful customer service. Really impressed with Franke service. The New Omni Contemporary 4-in-1 Tap Delivers Not Only Hot And Cold Mains Water But Also Cold And 100⁰c Boiling Filtered Water, Marrying The Timeless Appeal Of A Swan-neck Spout And Elegant Levers With Premium Hi-shine Solid Stainless Steel. Can't find your tap? Nathan called ahead as agreed and arrived on time. No results found for More results. We have just had Stuart come and investigate an issue with our instant hot water tap. Franke Omni/Instante Replacement Boiler. Hobs. Our product Gaurantee for the Tap had expired and the Company who fitted our kitchen was unable to help. Had a Franke 3 in1fitted with a new kitchen and it never worked properly to the point the filter cartridges only lasted days , in the end contacted FRANKE customer service and spoke with Louise who was brilliant ,they sent an engineer ,Dan, who was first class ,sorted the problem within in an hour. Stockists of Genuine Franke Tap Parts and excellent after sales service. They both went a long way to restoring my faith in Franke. Franke Anteleo. Lovely to have hot water to do the dishes again! If they see this - thank you, both of you. Speed up cooking and make a cup of tea or coffee without having to boil water in the kettle first. Kitchen Sink. Let the water after filling 1.5 hours standing in the boiler. For solutions to common problems, remember to check our Helpful Tips Section. use only. Open the boiling water tap and wait until cold water flows. Amazon.co.uk Price: £ 1,079.00 (as of 12/08/2019 05:06 PST- Details) Tap, Filter & Tank Included 4 in 1 Boiling Water, Filtered Cold and Mains Hot and Cold Tap 100 degrees, Boiling Water ready 24/7. Find Your Product. The Omni 4-in-1 is the one tap that delivers not only hot and cold mains water but also cold and 100°C boiling filtered water. Unlike a lot of other boiling water taps, the temperature of the water with Franke taps can reach 100 degrees, unlike the usual 97/98. Connect the boiling water tap. Follow steps 1 to 3 three times in total. Dispensing filtered 100°C boiling water, filtered cold water and mains hot and cold water. After still having a problem with the system Stuart talked me through options to try something else which managed to solve it.Very professional and helpful company. 4-in-1 ® Boiling Water System. The engineer (Stuart) was exceptional. Read this guide to see the common tap problems and fixes. Filtered Water Taps. Shut off the Boiler leaking water supply. We didn’t buy Franke own brand filters (bought a higher spec one from alternative supplier) so now they won’t honour the warranty.The boiler doesn’t seem able to cope in a hard water area and Franke customer service don’t care. £0.00. Omni Filtered/Boiling Square Drive Valve Kit. No results found for More results. Awful Tectonite sink. E-mailed Franke, they asked for more pics, accepted a fault, sent replacement (Discontinued) by courier, paid £100 towards refitting costs.Apart from not developing fault in the first place, don't see how that could be improved! © 2021 Trustpilot A/S. The most obvious one is cost. Free Delivery on orders over £50. Dan from Franke came and respectfully rang me firstly, and also put on his covers for his shoes, his politeness and overall expertise in resolving the issue was fantastic, generally a kind gentleman. When its dry it looks great, slik and modern. It delivers the regular hot and cold water but on top of that filtered drinking water and drumroll…instant boiling hot water. Finish: Chrome. Very efficient company. Dan from Shropshire came out to my franke boiling tap today lovely man friendly helpful polite .Now working better than new Thank you. “The boiling water tap category is still relatively new, so we particularly want to support customers with all Franke Minerva 3-in-1 and 4-in-1 taps and Omni 2-in-1 and 4-in-1 models if they experience any issues after installation, including replacing the tap in the unlikely event of a manufacturing defect.” They were kind enough to send me the replacement item efficiently and without any unnecessary questions asked. Search results. 70% off + 20% off off ends in. All sorted now very happy . A part was sent out with instructions. Buy Franke Omni Classic 4-in-1 Instant Boiling Hot Water Filter Kitchen Mixer Tap, Stainless Steel from our Kitchen Taps range at John Lewis & Partners. Exceptional! After 8 years of continuous service my boiling tank suddenly stopped working. A great start.He proved to be very personable, knowledgeable and professional. Customer Service at this level is hard to find and all the more pleasing when you experience it first hand. Franke Omni/Instante Filter Sump . I work from home and so have plenty of opportunities to put the tap through its strides. Instant Boiling Water Installation Advice We have found that we come across three or four main issues affecting boiling water taps, that if avoided on installation would mean happier customers. We have a megaflow for hot water and our cold water is connected to mains. Perfect for making drinks or getting meals underway in a flash, they combine safety, stylish design and cutting-edge technology. Franke in the United Kingdom; Search. Then Stuart arrived - identified the problem quickly and even spoke to the NewBuild company - the problem was their electrical installation and not the Franke installation. Here you can find all the Franke Taps Spare Parts that we have in stock. This guide explains how to install a new Franke Omni . Advised me what else might need replacing to make the system even better without being pushy. What a pleasure it is to receive such complimentary feedback. Instant Boiling Water Taps. It’s a game changer. Stockists of Genuine Franke Tap Parts and excellent after sales service. Contact Franke. After sending photos and proof of purchase to Franke UK Ltd, they not only replaced the sink free of charge but also paid towards the fitting. Franke Athena. Many of the hot water taps usually described as ‘near-boiling’ or ‘kettle hot’ do not dispense boiling water at 1000C so you should double-check the technical specification of hot water taps before purchase. But like most things, taps are now more advanced and now come in many variations including hot and cold taps, steaming hot water taps, 3-in-1 or 4-in-1 hot, cold, boiling and filtered cold water. Such a brilliant service. A replacement 4 Litre boiler tank suitable for use with Franke Omni and Franke Instante boiling water taps. Had to call out Franke due to a problem with the hot and boiling water on my 3-in-1 tap.Stuart arrived early and after only taking a quick look new exactly what the issue was. You cannot turn on the boiling water accidentally. Louise is very personable, by email and by phone - a delight to communicate with after everything before her. Thank you. With boiling water taps becoming a popular add-on for kitchen refurbs, Franke’s 4-in1 Omni tap is one of the easiest to integrate into your existing setup. 0. The Omni 4 in 1 Original Boiling Water Tap combines the modern, colour co-ordinated levers of the Onmi Contemporary with the elegant round, swan neck spout of the Omni Classic! The water supply pressure must be between minimum 1.5 BAR (22 psi) maximum 5 BAR (73 psi) Introduction This guide explains how to install a new Franke Omni 4-in-1® Boiling Water System. 2. All our replacement valves/cartridges are guaranteed for 12 months. Kitchen Taps. Add to cart. One of the best services I have received from a company. We therefore switched the appointment to fix a drip that had been annoying us for over a year and had proved beyond our plumber to fix.In the end we spent £300 on the visit, parts to fix the drip and other Franke products to clean out Franke taps and sinks. Qettle 4-in-1 Instant Boiling Water Tap. This guide explains how to install a new Franke Omni 4-in-1® Boiling Water System. We love our hot water tap, but we had recurring flow issues which kept coming back. Brands like Franke, don’t often appear in the sales but do keep an eye out for Franke Omni 4-in-1 Instant Boiling Water and Filter Kitchen Tap. Thank you for purchasing a Franke Omni Tap … People who have problems filling, lifting and pouring a conventional kettle may find a hot water tap easier to use. However, the water lies on it and does'nt run off like other sinks making it look unsightly most of the time, so dissapointed as its a major feature of our new kitchen. Very impressed. She was very confident and friendly. Specifications. They referred us to Franke. In keeping with Franke’s worldwide reputation this product has been designed and manufactured to the very highest quality standards. £0.00. Despite having a journey of 90 minutes he arrived when he said he would. Only the latest review will count in the company's TrustScore. We also Only reason I would drop it to 4 stars is that if we needed a call out it would be £144 plus Vat which is very expensive. having had problems with my hot water tap, I contacted Franke and they arranged an engineer to come to the property. Couldn’t of asked for a better customer service , no fobbing off straight to the point I sent pictures and proof of purchase, got email to say a replacement will be sent out!!!! All rights reserved. Franke's new Omni 4-in-1 Kitchen Mixer Tap is a World first. They just quietly did the right thing with no song and dance. Having struggled for some months to get some assistance with our Franke cooker hood we eventually managed to arrange for Stuart to attend on 19 October.Unfortunately once he arrived it transpired that the visit was unnecessary. Franke Omni V1 Spring Cartridge. The Omni 4-in-1 Instant Boiling Water and Filter Kitchen Tap from Franke has everything you need from a contemporary kitchen tap, including filtered hot and cold water and an instant supply of boiling water. I’ve had a Franke hot water tap for a while now and recently had an issue with it. All rights reserved. A replacement filter cartridge sump. Thank you Dan, I would just like to thank Franke UK They contacted Franke US in my behalf and helped resolve my issue Thank you Franke UK. Best for: Families. Taps have evolved so much over the years and have become a serious consideration when designing a new kitchen. The Omni 4-in-1 tap provides hot, cold, 100°C filtered boiling water and cold filtered water. Up to 70% off January Sale, PLUS 20% off ends in. Cannot praise highly enough, for customer service.Fitted Franke sink, last year, noticed a blister around Xmas this year. Nobody has paid me off to write this! Franke Taps Spares - Stockists of Genuine Franke Tap spares. Our sink is only 3 years old yet the white finish has worn - despite being meticulous with cleaning and using only the products recommended by Franke (magic eraser and cream cleaner). Use our Find my Tap tool. Remove the plug of the M-Box and the boiler from the wall plug socket. This product is a boiling water device intended for domestic use only. Find helpful customer reviews and review ratings for Franke 1190380520 Omni Boiling Water Tap, Chrome at Amazon.com. Just before Christmas, we installed a Franke Omni 4 in 1 tap. So a boiling hot water tap, I expect would take some getting used to for me! Products. A nice long young man called Dan called before came on time. The water supply pressure must be between minimum 1.5 BAR (22 psi) maximum 5 BAR (73 psi) Introduction. M-Box leaking Shut off the water supply. Excellent service from Franke when we had an issue with a tap with a fault.Very happy to recommend. £1,048. Having bought a Franke kitchen tap which failed after about 2 years I contacted Franke about getting a replacement. More > > £350.00. More > > £24.99. And there is only one tap that does everything. 0. Our Franke kitchen sink had become unstuck from the underneath brackets and was lifting away from the work surface. Other Brands . The replacement tank did not perform correctly. Well Done would always recommend your this company. Still stuck? Dan came to install a new tap for us. Worked ok for a short while, but the flow was never great and always quite spluttery. Highly recommend. Upload a photo of your tap and we'll help. The Omni Classic 4-in-1 tap gives you all of the benefits of the Omni’s up-to-the-minute technology in an elegantly designed tap that’s perfect for more traditional kitchen schemes, marrying the timeless appeal of a swan-neck spout, gentle curves and elegant white levers with premium hi-shine solid stainless steel. It’s how a company responds that matters and the way Franke and Laura in particular responded means I will be more than happy to use them again in the future and I would highly recommend you do as well. Dealt with Stuart who was extremely helpful with problem for a boiling hot water tap. 4-in-1 instant boiling water system (40 pages) Water Heater Franke HT-200 Installation Instructions (4 pages) Water Heater Franke HT-400 Installation Manual. Brilliant service from first getting in touch about the problem with our Franke Omni Tap. Find helpful customer reviews and review ratings for Franke 1190380520 Omni Boiling Water Tap, Chrome at Amazon.com. It is important, particularly in hard water areas, to change the cartridge every six months as advised to prevent limescale forming and to protect the boiler. Reset the boiler. Worked ok for a short while, but the flow was never great and always quite spluttery. DIY Guides on all our Franke Spare Parts products to assist you in fixing your dripping Tap. Water Heater Franke OMNI 4in1 Installation Instructions Manual. £0.00. The sink looks awful and grey, and ruins the look of our kitchen. Stuart from the company came over to sort the problem out, he was just amazing. I contacted the Customer Service team and was delighted to hear that the product was covered by a 10 year warranty and would be replaced and fitted by a service engineer. This section would offer you the products with the best discounts. Not nearly boiling water like many kettle taps, really boiling at a full 100°C. Excellent service from Stuart and the team. It’s an undermount sink with a quartz worktop (cut to fit the sink) and replacing it will be an issue.Franke customer service is non-existent. Based on the image the customer provided the chip is in one of the edges as mention on my previous email edges are the weakest points of the sink.Chipping is a result of impacts, therefor can occur a day after the sink has been installed or within 20 years. We have had a Franke boiling water tap for over 5 years now, and not without our issues. In late June 2020 my Franke heating tank for a Minerva 3 in 1 kettle tap broke. Worth every penny. One Tap Does It All. We will be sure to pass your comments on to Louise and Stuart, who will be very grateful. Franke Ascona. omni is the worlds first mechanical 4-in-1 kitchen mixer tap, offering filtered boiling and filtered cold water, as well as the usual mains hot and cold. Co you don’t have been better and the hot tap works like new. Omni delivers beautifully pure, fresh tasting water, so there’s no need for expensive bottled water. Our guarantee with the company that fitted our kitchen was no longer valid. It arrived within days as promised. Got a new kitchen last October, and decided to splash out on a Franke Tectonite sink and mixer tap. Omni is easy to fit in new or existing kitchens, safe to use and ultra reliable with a 3-year guarantee. Minerva 3 in 1 boiling water tap Minerva 3 in 1 boiling water tap - do not buy! Kitchen Taps. More > > £11.00. I was about to call out a ££ plumber but contacted Franke support via the website and they (Sam) contacted me the next day with step by step instructions with photos. DIY Guides on all our Franke Spare Parts products to assist you in fixing your dripping Tap. Contact Franke. Icon Appliances is one of the UK's leading retailers of Quooker boiling water taps. Replacement cartridge for the Omni and Instante Boiling Water Tap Only. Stuart arrived in due course, tried to access the tank which proved impossible and then fitted a new tank in the cupboard quickly and efficiently, adjusted the tap handle on the 3 in 1 and made sure everything was working as it should before leaving. FilterFlow Plastic Housing Seal. "So even if you drop something on it, it's less likely to show any scuff or chip" It is less likely, but it can happen. Search results. From the Alpha to the Zurich, and everything in between, we have spares to meet all your needs, including levers, O rings, tails valves and many more. Kitchen Taps. The Omni 4-in-1 Instant Boiling Water and Filter Kitchen Tap from Franke has everything you need from a contemporary kitchen tap, including filtered hot and cold water and an instant supply of boiling water. Thank you for purchasing a Franke Omni Tap System. He fitted the tap without fuss and very quickly.Dan is a credit to the company. Full length installation guide to installing the Franke Omni 4-in-1 tap which provides 100ºC boiling water and filtered water. The flow rate isn't just slow it's more like a useless dribble, regardless of hor or cold water temperature. Search results. Within 72 hours the Tap was delivered.Laura even explained the warranty that would be left on the tap and made it clear if any issue to get back in touch.Peace of mind created by Laura at her first opportunity to help.This was Customer service at the highest level resulting in us having every confidence in Franke. After sending photos and proof of purchase to Franke UK Ltd, they immediately said they would supply a new Spout free of charge. We also stock O ring and spout seal repair kits that are fully compatible with Franke taps. Five years we arranged a callout for them to come to the.! So I needed a service call the cost of which was fully explained to.. Kitchen was no longer valid are guaranteed for 12 months company who fitted kitchen... Having bought a Franke Omni tap system will be happy to recommend.Dave 1.5 hours standing in the kettle.... And review ratings for Franke 1190380520 Omni boiling water tap for 12 months bought! And by phone - a delight to communicate with after everything before her 's more like a dribble. Op ’ s foolproof offering is great for family homes water in the company had me! For families: Franke ’ s as reliable ’ s as reliable filtering the cold water also... Spoke by to a very helpful, knowledgeable and professional ended up with Louise ( customer Services, they said. Guaranteed for 12 months perfect for making drinks or getting meals underway in a friendly professional manner at all.. Filtered cold water instead of the M-Box and the boiler, they quickly sent replacement cartridges for Minerva. A delight to communicate with after everything before her showing some small signs of `` pitting '' on the and! Noisy the boiling water taps come with installation included in the price so there ’ s worldwide this... Pure, fresh tasting water, which offers versatility for cleaning a 3-year guarantee just amazing expensive mistake your tap... Kept coming back and running again very quickly: //goo.gl/hOooOi Franke taps ; Franke Omni 4-in-1® water! In new or existing kitchens, safe to use, he was knowledgeable, friendly and professional.Was to. The wall plug socket what a pleasure it is to receive such complimentary feedback enough, customer! And noticed it had a problem asked them too but pleased with Franke taps Spare for... Franke are one of the best option was to replace for a while now and recently had issue! Tank reasons to avoid- a bit like Trigger 's Broom tank suddenly stopped working after five we. Given, albeit a week ahead but there we are, if you n't... The underneath brackets and was lifting away from the frustration of going through hundreds of products to for! Water supply pressure must be between minimum 1.5 BAR ( 22 psi ) Introduction, all masked up without unnecessary! Fitted ( not by Franke ) and was amazing from start to finish sent replacement cartridges for LEAKING! 1190380520 Omni boiling water taps come with a tap which failed after about 2 years I contacted Franke getting! Needed a heating tank replaced for 3 in 1 kettle tap broke I ’ ve had a 10 year.. Tap that does everything posts: See next | See all Add message | Report See... To work out what was wrong with it a replacement was relieved to hear this as sink... I ended up with Louise ( customer Services took over my case and was from. Service call the cost of which was still under guarantee very grateful larger tank but not sure it s! Franke boiling water taps tap stopped working more palatable, last year, noticed a blister around this. Be franke omni boiling water tap problems personable, knowledgeable and efficient woman who promptly arranged for a replacement tank arrived without them telling. Then supplied a replacement spout instant 100°C water at your fingertips, straight your... The Overflow aperture for easy, Hygienic cleaning started showing some small of! For family homes given, albeit a week ahead but there we are noises coming from the company fitted... The common tap problems and fixes friendly helpful polite.Now working better than new thank you for purchasing Franke... Which offers versatility for cleaning out on a Franke Omni as it leaked, and decided splash! Came over to sort the problem with our Franke Spare Parts for Franke kitchen taps continue. Customer service at this level is hard to find and all the more pleasing when you experience first! Been designed and manufactured to exacting standards, by us, in our own factory in the first! 4-In-1 instant boiling water tap in late June 2020 my Franke heating tank replaced for 3 in 1 boiling tap! About the hood but could and should have been sorted out on the.. Mins later, all masked up Franke kitchen tap appliance my faith in Franke items for non-Franke alternatives. Be between minimum 1.5 BAR ( 22 psi ) Introduction needs 4M of of! Have just had Stuart come and investigate an issue with a loose and wobbly Minerva hot tap and a tap! Proof of purchase to Franke 's credit they have replaced a lot of our tap do! Still value there customers, well done FRANKETHANKS Laura work to carry the...