Unit 1 Operational … Management models and theories associated with motivation, leadership and change management, and their application to practical situations and problems This section covers: This online course consists of a series of pages in which an instructor will talk learners through the lesson material. The four different major types of management approaches will discuss in the following. It is not necessary for learners to have each assessment criterion assessed with a separate piece of evidence. PDF | On Aug 2, 2017, Matteo Bracciotti published OPERATIONAL MANAGEMENT STUDY | Find, read and cite all the research you need on ResearchGate 4. The managers and the leaders are the greatest assets of the organization Barclays. Management plays a crucial role in the making of the organisation and therefore effective management is required to ensure every organisation is working towards a common objective or goal. This model was designed and created by Kurt Lewin in the 1950s, and it still holds … The first part of LO 3 requires the learner to describe the principal features of two key considerations to be taken into account when initiating change. 1. 2. An operational approach is an approach that is borrowed from Bridgman’s work; this approach attempts to bring together the knowledge of management that is related to functions of management. The organization is using decentralized … It is the universal bank which provides services such as investment banking, credit card facility and wealth management etc. Technical issues may consist of factors relating to automation, optimization, scheduling etc. For the final part of this Learning Outcome, the learner is required to explain how an appropriate system can be used for monitoring and assessing the progress of change. The course briefly describes ten management theories which underpin successful operational management and then reviews each one in more detail. Quantitative or Mathematical approach. Different models in production and operations management include the following: Fordism: This refers to the system of mass production and consumption developed by … People, process and technology is one commonly used definition, process, organization and technology is another, and Process, Organization, Location, Information, Suppliers, Management system yet another taxonomy.. An organization is a complex system for delivering value. The organisational processes that affect operational planning (eg order fulfilment, new product development, customer service etc). It involves resources from staff, materials, equipment, and technology, converting these inputs into efficient and effective outputs on both day-to-day and strategic levels within an organization. The company’s operations managers apply perpetual methods, periodic methods, and serialized inventory management to maximize operational productivity in this decision area. 1.2 The different components that are included in an operational plan (eg objectives, Key Performance Indicators (KPIs), quality standards etc). 7. In this article we will bring top 5 management models which will help you see your career in different perspectives. What makes an operational plan viable. 4.2 The different types of management reports. Take a look for yourself! The unit will be assessed as pass/refer. 5.1 The types of technology used for operational planning and management. Be able to analyse the key components of operational management including: Be able to analyse the key components of operational management including inputs transformation processes and outputs, This module is aimed at business leaders and professionals. We write, we don’t plagiarise! According to Koontz and Weihrich, management involves designing and maintaining a working environment where individuals or people working in groups achiev… Situational leadership refers to the type of leadership where the style of leadership depends upon the skills and capabilities of the employees fro who the leaders are required to influence for the completion of the task. Once you have purchased a course, you will be able to send this course to other people using your system account with Enable by entering the new learner’s email address so that they may access the training and set up their own system account with our Learning Management System. However, you can change your cookie settings at any time. 1 Understand operational management approaches and models Assessment criteria The learner can: 1.1 Analyse the key components of operational management including: • Inputs • Transformation Process • Outputs 1.2 Describe the components of a viable operational plan 1.3 Explain the importance of contingency planning 1.4 Describe the policies, processes and procedures that affect operational … 8. Behavioural Science approach. The organization is expanded in the market with the help of leadership and managers strategies. 1.5 The differences between a strategic plan, a tactical plan and an operational plan. Operations management is an area of management concerned with designing and controlling the process of production and redesigning business operations in the production of goods or services. Some people think of operations as the daily tasks and tactics that transform materials or actions into a product or service, but operations strategy goes a level higher to determine operations approaches and goals. Operations management is the administration of business practices aimed at ensuring maximum efficiency within a business, which in turn helps to improve profitability. 1. If you have bought the posted certificate option (available on select courses), a high quality, seal embossed, certificate will be sent out by first class post at the beginning of the following working week. The components of sales/marketing plans that contribute to operational plans (eg campaign timings, forecasts etc). To achieve LO 4 the learner is required to evaluate each feature of a viable management report layout to provide a conclusion and/or recommendations as to the usefulness and contribution of each feature in relation to the whole. We are in the process of moving to one Virtual College website.If you want to go back to a course, or start a course, bought from our old website then you may need to login to our original learning management system.Otherwise, please proceed to our new learning management system to return to your training. You, or your learners, must not have completed the training in order to make a valid refund claim. Management models – This is a new way to look at your career. The responsibilities and key functions of operational management are discussed as a multi-disciplinary function covering HR, assets and costs. Roles including: This module is aimed at business leaders and professionals; Legislation. Operations management tools are vital to good performance as an operations manager. Speak to us about the training problems your business or organisation is facing, and we'll create the solution to solve them. 1.4 The organisational policies that affect operational planning (eg Health and Safety, family policies such as maternity/paternity leave etc). Alternatively if you already know the title of the training you’re looking for you can use the search bar located in the centre of the homepage and go directly to the course you want. These include: The Principles of Lean, Six Sigma, Systems theory and many more. Ways to overcome barriers (eg sharing information and resources, using internal/external influencers and levers etc). Apply different theories and models of approach, including situational leadership and systems leadership that can affect operations management in Toyota Plc. 5 Understand effective technology use and data security in organisations, 5.1 Evaluate the use of technology in operational planning and management, 5.2 Explain the importance of data management and security in an organisation. Modern operations management revolves around four theories: business process redesign (BPR), reconfigurable manufacturing systems, six sigma, and lean manufacturing. Intermediate and short-term … Pages may include supporting pictures, graphs, animation or extra sounds to help with the learning where appropriate. Dynamic- Operations management is dynamic in nature.It keeps on changing as per market trends and demands. The learner is then required to describe the principal features of a viable operational plan and. Hence, it is essential to produce a good organisation structure and organisation relatioship. If you continue without changing your settings, we'll assume that you are happy to receive all cookies. Finally, we review evaluating business performance and the role of policies, procedures and processes. Section 2.4 reviews selected solution approaches that can be applied to stochastic inventory control models such as transshipment problems. We review the skills of an operational manager, focusing on the six most important ones and the important role of decision making. Contingency approach. - You can get in touch with us via the Contact page. To request a refund, you should email our learner support team with your receipt stating why you would like to be reimbursed. Operational Management Approaches and Models, The Changing of Job Roles in L&D Resource, Understand operational management approaches and models. Operations management is the profession that encompasses planning, implementing, and supervising that production. It is highly recommended that this evidence be collated on an ongoing basis in a referenced portfolio that can be presented for internal and external verification once all assessment criteria have been addressed. Operations management involves planning, organizing, and supervising processes, and make necessary improvements for higher profitability. 4 Understand the purpose of management reporting, 4.1 Evaluate the features of a viable management report, 4.2 Explain when and how to use management report. The operational approach brings together management concepts, principles and techniques in the management practice (Fleet et al. The learner is then required to provide an account of the practices and characteristics of data management and data security to explain why both are important to an organisation. 1.1 Analyse the key components of operational management including: 1.2 Describe the components of a viable operational plan, 1.3 Explain the importance of contingency planning, 1.4 Describe the policies, processes and procedures that affect operational planning, 1.5 Evaluate how an operational plan supports business strategy/strategic objectives, 1.6 Explain how sales and marketing plans contribute to the development of operational plans. 1. 1.4 Analyse the relationship between strategic and operational plans. The aspects that need to be considered at each stage. How technology innovation can change data management and improve quality, efficiency and productivity. On completion of this course, learners will: The content of this course has been independently certified as conforming to universally accepted Continuous Professional Development (CPD) guidelines. Understand operational management approaches and models, including creating plans to deliver objectives and setting KPIs. Definition. How the different approaches compare, and how to apply them effectively. The course is self-paced so learners decide how fast or slow the training goes. The links between operational planning and organisational strategy. Successful completion of this unit requires the learner to demonstrate that he or she has knowledge of operational management, change management and business development. Volume discounts automatically applied on orders of 10+. Scheduling. 3.1 Describe the process of initiating change, highlighting the key considerations that must be taken into account, 3.2 Analyse and compare tools and techniques for planning change, 3.3 Assess potential barriers to change, identifying how they can be overcome, 3.4 Explain appropriate systems for monitoring and assessing the progress of a change, 3.1 Change management models and processes (eg Kotter, The Change Curve, Prosci’s. 1.1 Evaluate a range of management approaches and models. Unit 1 Operational Management. Your answer will be 100% plagiarism-free, custom written, unique and different from every other student. Empirical approach. 3.3 The ways to identify barriers to change (eg observations, discussions, questionnaires etc). The courses will focus on the specific subjects of Strategy and Innovation, Change Management and Continuous Improvement. 4.1 The key features of a viable management report (eg in writing, systematically presents facts, self-explanatory etc). 3.2 The different tools and techniques that can be used to plan change (eg Impact Analysis, Burke-Litwin, McKinsey 7S, Leavitt’s Diamond, SIPOC Diagrams). The range of management models and  theories (eg Adair Action-Centred, Theory X-Y, Systems Theory,  Linking Pin Model, McKinsey’s 7-S Taylor’s Scientific Management etc). The learner is then required to analyse two tools and two techniques for planning change in order to compare their essential features and draw conclusions. This category will aim to tackle issues surrounding operational management, and will help you develop your skills to proficiently handle teams and large projects. Transformational Process– Operation management is the management of activities concerned with the conversion of raw materials into finished products. There is no deadline for completion but some of our courses have a test at the end to check that learners have understood the material. Operations management is the area concerned with the efficiency and effectiveness of the operation in support and development of the firm's strategic goals. Operational management techniques can give small business owners the chance to decrease costs, increase customer satisfaction, boost revenue and improve the overall operation of the company by putting processes in place for future production. The consequences of not adhering to data protection legislation. 1.1 The purpose of operational management, and the associated practices to convert materials and effort into goods and services (eg setting KPIs, developing plans, monitoring performance and achievement of objectives etc). Scientific Management approach. If you choose to pay via PayPal, we will use the email address linked to your PayPal account to create your Enable system account. 1) Lewin’s Change Management Model. 2.2 The range of techniques and approaches for continuous improvement (eg Root Cause Analysis (RCA), Total Quality Management (TQM), Continuous Improvement Process (CIP), Lean, Kaizan, Six-sigma). We use cookies to give you the best possible experience on our website. 1.2 The different components that are included in an operational plan (eg objectives, Key Performance Indicators (KPIs), quality standards … Lewin’s Change Management Model is one of the most popular and effective models that make it possible for us to understand organizational and structured change. 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